iTunes error 0xe8000015 usually generates in the form of an error message namely ‘iTunes error 0xe8000015’ or ‘iTunes could not connect to this iPhone, an unknown error occurred (0xe8000015)’ while attempting to establish connection between iPhone and iTunes onto computer system.
Users encounter activation issues for iPhone/iPad because of errors ‘iTunes error 0xe8000015’. So, if you are also one of the unfortunate victim of such trouble, then in that situation here you are advised not to get panic despite of the fact that situation is highly hectic to get handled as the trouble can get resolved via easy as well as reliable solutions discussed here below to help you out in fixing ‘iTunes error 0xe8000015’.
Here are two methods discussed depending on the two distinct versions of iPhone.
iTunes error 0xe8000015 might occur because of the network connection problems. So, here it is advised to ensure that iPhone is connected properly to network.
In a case if you do have a restriction on iPhone, then in that situation iPhone might get inaccessible to iTunes. So, here you are required to disable restriction on iPhone.
Regarding this: Go to Setting > General > Restrictions > Disable Restrictions and enter in your passcode.
Scarcity of space in the iPhone leads to the generation of troubles while connecting iPhones to iTunes (including iTunes error 0xe8000015).
So, to get rid of the particular issue, here you are suggested to free up more space onto your iPhone via deleting some of the unimportant items. Aside, here you can also choose to back up the files prior and then delete or remove them from iPhone.
In order to check iPhone space: Go to Settings > General > iPhone Storage.
Note: These steps are for the latest iPhone 8 / plus and iPhone x.
Being referred as one of the best solution to the fixation of iTunes error 0xe8000015, this method has been notified working well for the majority of iPhone users. This method basically works via recreating the directory again when you begins or start the Lockdown folder after deleting the files in it.
Step #1: Tap the magnifying glass (search). On Windows 7, tap ‘Start’. On Windows XP, tap ‘Start’ and then tap ‘Run’ > type %ProgramData% and press return button.
Step #2: Now, open up the Apple folder via making double-click onto it > Delete the Lockdown folder. Here you are required to be signed in as the administrator.
Step #1: From the Finder, tap Go> Go to Folder > Type /var/db/lockdown and then press the return button > Tap ‘View’ as Icons to view the files.
Step #2: Make selection of all of them and then delete them. Here do not delete the lockdown folder itself. Instead just delete the files within the lockdown folder.
Step #1: Firstly connect USB cable to your respective Windows or Mac system. Here it is suggested not to connect it to your iPad.
Step #2: Turn off your iPhone via pressing and holding the Home and Power button.
Note: Do not hold them. Here you can release after the screen goes black.
Step #3: At the time when the iPhone gets off, hold down the Home button and connect iPhone to the other end of the USB cable, which should yet be connected or attached to the computer system. This will ultimately force iPhone to turn on.
Step #4: Continue to hold the Home button till the time until an alert message in iTunes get appears stating that your iPhone has been detected in recovery mode.
Step#5: Make selection of ‘Restore’. It will download a large (2.5GB) file and reset the iPad. Here you apple account username and password is required, however you can reset that on apple.com in order to know it’s correct when you enter it.
In a case if you don’t have a backup, choosing ‘update’ might work.
Hopefully the execution of either of the afore-listed instructions will work out in fixing the ‘iTunes error 0xe8000015’.