And you encounter a cryptic error message containing seemingly random numbers from Google Play Store errors code.
Don’t worry we have the solution to all your worries. Just find your error with a solution in this list below.
|Error #1 Error DF-BPA-09||Error #2 Error DF-BPA-30||Error #3 Error DF-DLA-15|
|Error #4 Error rh01||Error #5 Error rpc:s-5:aec-0||Error #6 Error retrieving information from server|
|Error #7 Error BM-GVHD-06||Error #8 Google Play – Error rpc:aec:0]||Error #9 Google Play – Error RPC:S-3|
|Error #10 Error authentication required||Error #11 Package File Invalid||Error #12 Error 8|
|Error #13 Error 18||Error #14 Error 20||Error #15 Error-24|
|Error #16 Error 101||Error #17 Error 103||Error #18 Error 110|
|Error #19 Error-194||Error #20 Error 403||Error #21 Error 406|
|Error #22 Error 413||Error #23 Error 481||Error #24 Error 491|
|Error #25 Error 492||Error #26 Error 497||Error #27 Error 498|
|Error #28 Error 501||Error #29 Error 504||Error #30 Error 505|
|Error #31 Error 905||Error #32 Error 906||Error #33 Error 907|
|Error #34 Error 911||Error #35 Error 919||Error #36 Error 920|
|Error #37 Error 921||Error #38 Error 923||Error #39 Error 924|
|Error #40 Error 927||Error #41 Error 940||Error #42 Error 941|
|Error #43 Error 944||Error #44 Error 961||Error #45 Error 975|
|Error #46 Error 963|
Error DF-BPA-09 'Error Processing Purchase'
Solution: This problem is caused due to the Google Play itself, not due to the individual user. So do not get overwhelmed because Google will soon came up with its remedy, till now we are providing a quick guide to get rid of this error.
Alternative Method : In the meanwhile if these steps doesn’t work then you can go to the Google Play site on your PC and install the app that is giving you issues on your smartphone or tablet from there. When you go back to your device, the install should work.
Name Of The Error: Error DF-BPA-30 Problem
Problem: This error is caused from Google servers themselves.
Solution: Follow these simple steps to overcome this situation.
Alternative Method: The other solution for this particular problem is to try to delete the data or clear the cache of "Google Play Services".
Name Of The Error: Error DF-DLA-15
Problem: This error can affect your ongoing downloading process and may fail to do so.
Solution: The first and the foremost thing to do is to clear the cache and data of the Play Store app. To do this,
Alternative Method: If this very solution is not fruitful then you can go to go to your account settings and delete your phone's Google account. Once you've done that you just need to go back in and reinsert it.
Problem: During an installation or updation from a Google Play Store a dialogue box appears on your screen prompting the error message “Error Retrieving Information from Server RH-01”. It is commonly noticed in Custom ROM installed android phones.
Solution: To overcome this situation follows these simple steps.
Alternative Solution: At first remove your Gmail account and then re-add it. After some times re start your device and then re add your account.
Problem: The Android user mainly gets encountered with this message when they are trying to download something from the app. The Google Play error [RPC:S-5:AEC-0] is commonly being noticed on on Android 4.0 and higher and commonly appears after an update to Android 4.2, though that’s not the only reason.
Solution: To overcome from this annoying situation, go through the steps below provided.
Problem: when Google's servers are unable to retrieve information from your Google account during the updation or downloading process, you can sometime get encounter with this error.
Problem: This is actually a global problem which is noticed when you want to use Google play card.
You will notice that a problem has now gone. But if the problem persists then- go to Settings> Applications> Play Store> Force Stop> Uninstall updates. The Play Store will then return to its original version and the problem should be gone.
Problem: You will not be able to download the app.
Problem: User will not be downloading any app.
Remove Google account and re-add it, or try an alternate account.
Problem: It,s a common problem on Android devices that user are witnessing regularly.
Solution: Follow these three simple steps to get rid of this issue.
Problem: It’s a Google Play store Error that any user can witness while using it.
Solution: Go to the Settings > Then click on Apps > Then All and select the app that's causing the problem, then select Clear cache and Clear data. Try again in Google Play Store.
Alternative Solution: Instead of using Google play store app use Google Play store website else Go to Settings > Apps > All > Google Play Store and select Clear cache and Clear data. Do the same for Google Services Framework.
Problem: It occurs when your downloads unfortunately stops when you are trying to do so.
Solution: Make sure you have Google Play Services installed. If the problem persists, go to the application list and enter Google Play Services and disable the application. It will then ask if you want to restore the factory settings, you will just have to confirm.
Problem: This error has been witnessed since late 2015. Which mainly occur when you want to install those apps that you were already had in the past.
Solution: This issue can be resolved by disconnecting and reconnecting the SD or micro SD memory card. If you have not succeeded then better to visit Google’s Online Support.
Problem: It is related with the TCP connection, which has been forcibly closed for some reason. This error is caused either by a compatibility issue that ultimately results in the connection being forcibly closed which makes it only look like a network layer problem or a network layer problem such as a connection interruption or a proxy/firewall.
Solution: To resolve this error, you must be rooted since you need to access a file named 'smd2tmp1' found in / mnt / secure / asec /. If your mobile is rooted, you can delete this folder this should permanently resolve the problem.
Alternative Solution: If you don't want to root your device, there is another solution. Delete the file / data / data of the application that caused you problems. Use file explorer to access the folder.
Problem: it’s an unknown error which appeared during the installation of apps. It occurs mostly with the rooted user and it's just like a common thing with the Google play store app having unknown errors.
Solution: A root manager is needed to solve this problem. If you have the one then navigate to Data/data. In that folder, locate the package name of the app causing trouble (this can be found by looking at the URL of the app on the Play Store website). Delete the entire folder. Try reinstalling the app.
Problem: when downloading, updating or installation fails due to data crash, then this error are categorized as Error 101.
Solution: The first and the foremost method is to delete all the data and cache regarding the Google play store.
Go to the Settings > Then click on Apps > Then All and select the app that's causing the problem, then select Clear cache and Clear data. After that Go to “Google Play Store” and Select “Clear Data & Clear Cache” to remove all the data regarding Google Play Store.
Alternative Solution: You can delete and Re add your Google Play store account.
Problem: I mainly arise due to network issues instead of storage or cache problem. Whenever an user try to download anything a error message displays stating that “App could not be downloaded due to an error. (103)
Problem: The application did not get installed on the Android.
Solution: Move to Settings > Then Applications > After that All > Google Play Store > Clear cache.
Alternative Solution: If the problem persists, try downloading the app from the Play Store website.
Problem: “Name of the App” cannot be downloaded due to the Error 194, mainly seen when you are updating some application from the Google Play Store.
Problem: Error 403 can deny your request, means your request was forbidden.
Solution: Log in to Google play store with your verified Google account. Then uninstall the application in question. Then try to rebuy the Google play again and then click on the purchase button.
Alternative Solution: Try creating a new Google account and using it instead for the Play Store. Go to the Google Play, and select the menu button again. Then select Accounts and choose the New Gmail account. Then reinstall the app.
Problem: This error generally occurs if you have reset the Google account that you were using initially to register on your phone, if you’ve restored your device to its factory settings, or if you’ve registered a new account on your phone. Sometimes this error also occurs while downloading the app over WiFi.
Solution: Clear Cache and Data
Problem: Internet connection is the major concern for this error. When you use proxy it may cause problem with the Google Play store. Sometimes it may occur only while downloading a file of more than certain size limit,e.g. 20 MB, while for some of the smartphones, it may be occurring for any type or size of files.
Problem: This error is related to the SD card of your Android. It may arose either you have a corrupted SD card or it may not exist.
Alternative Solution: Remove your account from Play store and then log in with your alternate account.
Name Of The Error: Error 491
Problem: It is the problem in which you will be unable to download the game or a app.
Name Of The Error: Error 492
Problem: Problem faced while downloading or updating apps from Google Play store. Its became impossible to install an application because of the Dalvik cache.
Name Of The Error: Error 497
Problem: The problem arose in updating the installed apps.
Solution: First of all clear your play store. To do this Go to Settings > Applications > All > Google Play Store and hit Clear cache, Clear data and Uninstall updates.
Alternative Solution: Delete the App,s APK and reinstall it, If your phone is rooted. To do so, open up Root Explorer, or a similar application, and navigate to System / app >> Mount R / W >> Delete application. Or you can play it safe and rename the offending APK to something like GoogleSearch.apk.backup, so you can revert it if anything goes wrong.
Name Of The Error: Error 498
Problem: Interruption faced during the download from Google Play Store. It is faced when you try downloading some games or apps from Google Play Store. There are times when a message flashes on your screen stating “Error 498 has occurred while communicating with the server”.
Solution: The main reason behind this problem is cache of your device is full. So delete some unwanted applications and files. Restart your smartphone in recovery mode by pressing the volume down, power and home buttons (for Samsung devices), or volume down and power (for most other devices). This mode provides a few more options. Select Wipe cache partition by navigating between options with the volume rocker. Confirm using the power button.
Name Of The Error: Error 501
Problem: By having this error on their Android phone an user will not be able to download, update or install any application. This problem is caused most of the time if you have multiple apps installations going on in the Play Store.
Problem: In this error your apps could not be downloaded due to an error.
Solution: First of all go to Settings >> then Apps >> select All >> then Google Play Store and Clear cache and Clear data. Also Clear cache and Clear data for Google Services Framework.
Alternate Solution: Try removing your Gmail account and then read your account.
Problem: This is an unusual error code which is encountered during the updation or installation of the application from Google Play store. It shows up an error message stating “Unknown error code during Application installs 505”. Following reasons are responsible for this error.
Alternative Solution: Reconfigure your Google account or factory reset your Android device.
Problem: Problem in downloading or updating new apps correctly.
Problem: This problem is noticed in HTC M8 and M9 mainly during the downloading or updation of an app.
Solution: In this situation you must clear cache and data of the Play Store app. If it is not fruitful then uninstall the updates. If it still does not work, turn off your SD card by going to Settings> Memory / Storage). Return to the Play Store and try to install the app. If the problem persists, you probably have your app on an external card to transfer it to the internal memory. Then you can send it to the SD card once the application is installed.
Note: This problem is identical to Error 906.
Problem: You will not be able to download the app.
Alternative Solution: Switch from the Wi-Fi to the mobile network data.
Problem: Downloading process continues but it doesn’t get opened once downloaded.
Solution: The main reason is there is simply no more space is left on your Android. So try clearing all those unwanted stuffs like songs, game, videos and many more.
Problem: You will not be able to download the app.
Alternative Method: Follow these simple steps
Problem: It is a common code that pops up when you are trying to update or install apps from the Google Store.
First of all try to delete the cache of the Google Play Store application.
If this doesn’t work, delete all the Play Store application data, but keep in mind that this will consequently delete all the settings that you’ve already made.
As a last resort, remove your Google account, restart the device and enter it again.
Problem: When your downloading apps gets affected by data crash, it comes under this Error code.
Solution: First remove your Google account and after that all those unnecessary stuffs that are consuming large space. Next, reboot your device in recovery mode. Select Wipe cache partition and start your device as usual. Don’t worry; your personal data won’t be deleted. Set up your Google account once again.
Problem: It generally occurs when user tries to download larger application. The downloads unfortunately completes, but the error message is displayed, saying the installation was unsuccessful do to an error.
Solution: Head to Settings > All > Google Play Store > Uninstall updates. Once you've done this, try downloading the problem app again.
Alternative Solution: Try to Re-add your Google account and then check your memory space.
Solution: If restarting of your device doesn’t work then try these steps to fix the error.
Problem: Updation of an app fails due to the error code 941.
Solution: To fix this issue move to Settings >> Apps >> All >> Google Play Store and tap on Clear cache and Clear data. In the same place, scroll down to Download Manager and press Clear cache and Clear data for that too. Try the update again.
Problem: When the Google Play App store is down or may exist some sort of server error then the user can witness this problem. In this error you will not be able download or update any application.
Solution: It appears to be temporary problem from the Google’s end, so waiting is the only solution. Try to update the apps later.
Problem: A user face problem while installing Android Apps from play store.
Solution: The first and the foremost thing is to get a refund from the play store within a time period of 15 minutes. Next, go into the Settings of your device and choose Applications and swipe left until you see All apps. Now scroll down to Google Play and choose it. Here, select Clear cache. If the problem persists, choose Clear data as well.
Problem: It is the rarest Google play error and till date no remedy has been discovered to fix it. For an instance you can visit or contact Google Support websites.
Problem: This error code is mainly noticed on HTC M8 and M9 during downloading or updating the apps from Google Play store.
Note: Here we have dealt with all the errors related to Google Play Store as per our information. If you have came across other different error code on your Android then feel free to ask us. Your assistance will be welcomed. Thanks…